Other smart technologies can potentially interrupt the signal and prevent it reaching the boiler. Just try bringing it closer and see whether that makes a difference. The range of thermostats will vary but most will give you 30-50m but of course walls and furniture can affect that.

However, if it is a bit too far away you may find it losing connection. Therefore the thermostat will take a higher temperature reading than it really is in the house as a whole. General advice is to not keep the thermostat in the immediate vicinity of the boiler, especially if the boiler is in a small room or enclosed space, because it is likely to be warmer in there than other areas of the house. Position the thermostat closer to the boiler Try changing the batteries and then turn the heating on. Being wireless, the sole power source for the thermostat is its batteries and they don’t last forever. It sounds so obvious but this is a really common thing. Here are the fault-resolving strategies that may well get your thermostat back up and running: 1.

If this happens you may well need to call in a heating engineer, however there are a number of things you should try before doing that because it could in fact be something simple.

This blog specifically looks at what to do should your remote thermostat fail to connect to your boiler. Now that autumn is upon us, many of us will have succumbed to turning the heating on again after the summer and this is often when we experience issues after a prolonged period of being off (those who followed our Summer Plumbing tips would know that it’s always prudent to turn your heating on for short periods every few weeks over the summer to keep things ticking over!). The thermostat is used to control the heating and the hot water, to set temperature and to programme the heating to come on at set times. Many modern boilers are now operated via a remote wireless thermostat: a separate ‘box’ that connects to the boiler via a radio frequency. Fault resolving strategies to check before calling in a heating engineer

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